Call For Application: Customer Service Officer & Advisor at a Vibrant and Innovative Education Firm

Call For Application: Customer Service Officer & Advisor at a Vibrant and Innovative Education Firm

Customer Service Officer & Advisor: We are a dynamic, forward-thinking education consultant that is expanding to establish a worldwide reputation. We are currently accepting applications for the following position:

Employment Type: Full-time
Location: Port Harcourt, Rivers
Job Name: Customer Service Officer & Advisor


  • Keeping a professional, sympathetic, and upbeat demeanor with clients at all times.
  • Answering consumer questions as soon as possible.
  • Using social media, emails, and phone calls to follow up with leads and possible customers.
  • Closing deals with potential customers.
  • Recognizing and addressing consumer grievances.
  • Being well-versed in our services to enable you to respond to inquiries.
  • Handling requests, registrations, and inquiries made online.
  • preserving records of consumer correspondence, purchases, comments, and complaints.
  • Organizing and exchanging information with colleagues as required.
  • expressing opinions about the effectiveness of the customer service process.
  • Ascertain the client’s satisfaction and provide knowledgeable customer support.


  • HND (Upper Credit or Distinction) or a Bachelor’s Degree (2:1 or First Class).
  • Ability to be calm around clients who are tense or nervous.
  • At ease with smartphones and laptops.
  • Acquainted with CRMs.
  • Experience in completing transactions and providing customer service.
  • Goal-oriented
  • Needs to be able to teach
  • Demonstrated a focus on client service
  • Demonstrated aptitude for successful communication
  • Demonstrated aptitude for teamwork
  • Excellent problem-solving and negotiating abilities
  • Awareness of clients’ requirements and problems.

Application Deadline: 23rd February, 2024.

Application Method
Interested and qualified candidates should apply here👇


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